ABOUT STAR
JOURNEY MEMBERSHIP

From AUD $299 / Year

Enjoy elevated benefits with your Star Journey.

Unlock member-exclusive hotel rates, VIP recognition, full-service travel planning, and Global Marketplace privileges — with one annual membership.

HOTEL PRIVILEGE VIP STANDARD JOURNEY ESSENTIALS HUMAN INTELLIGENCE GLOBAL MARKETPLACE FULL SERVICE TRAVEL PLANNING

HOTEL PRIVILEGE

Smart Money. No Compromise.

stop choosing between your wallet and your loyalty status. star journey members access member-exclusive rates while retaining full eligibility for loyalty points and elite status recognition — both at once.

Member-Exclusive Rates

access to member-exclusive rates through our established supplier relationships across a portfolio of 3,400+ luxury hotels and 8,000+ boutique resorts worldwide.

Official Channel Bookings

all reservations processed through official hotel channels where applicable, which may support loyalty point and night credit eligibility on your personal loyalty account, subject to each hotel group's policies at time of booking.

Elite Status Recognition

your existing elite status is presented at participating properties at check in. recognition is at the discretion of each property.

Upgrade Requests

our team submits upgrade requests on your behalf at participating properties, subject to availability and sole discretion of the property.

member-exclusive rates are accessed through star journey's established supplier relationships. rates, availability, and benefits are subject to real-time conditions and supplier policies at time of booking. loyalty point and status eligibility is determined solely by each hotel group's own policies. star journey cannot guarantee specific loyalty outcomes. upgrade requests are subject to availability and sole discretion of the property. in the event of a hotel-initiated cancellation, a full refund will be issued to the member.

VIP STANDARD

arrive as a guest. stay as a vip.

at participating properties, your star journey membership signals to the hotel that you are a valued guest. benefits may include a curated suite of on-property privileges from the moment you arrive.

at participating properties, benefits may include:

all vip standard benefits are available at participating properties only. benefits vary by property and are subject to real-time availability and supplier confirmation at time of booking.

PERSONAL ADVISOR

Real People. Real Expertise.

real people. real expertise.

when algorithms fail, you need people who know the destination. star journey membership gives you access to senior travel professionals who plan, book, and coordinate every detail of your journey — with a level of service that reflects your membership tier.

Personal Advisor Access

your membership tier determines how your advisor serves you:

advisory services are charged separately as part of your all-inclusive trip quote.

Ground Services

all ground arrangements — including airport transfers, local guides, and destination transport — are pre-arranged by your personal advisor as part of your itinerary and confirmed prior to departure. ground service quality reflects your membership tier:

advisory and ground services fees are included in your all-inclusive trip quote and charged separately from your annual membership fee. ground service quality is subject to destination availability.

TRAVEL PLANNING

One Membership. Every Journey.

your personal advisor plans and books across every type of travel — handling every detail so your only job is to arrive.

hotels · flights · private jets · cruises · safaris · villas · tours · group trips · honeymoon & celebration design · wellness & medical travel · travel insurance · ground transport.

private jet, yacht, villa, and bespoke travel arrangements are available from luminary tier and above. sovereign members additionally benefit from suite upgrade priority, a dedicated named concierge, and bespoke marketplace sourcing.

private jet, yacht and villa access, wellness and medical travel planning, and bespoke sourcing are arranged on a best-efforts basis, subject to availability and feasibility, and may incur additional service fees. star journey does not guarantee fulfilment of any specific request.

STAR JOURNEY CREDITS

Earn as You Travel. Redeem as You Choose.

every eligible purchase on the star journey platform earns credits — automatically added to your member account and redeemable against future platform purchases at a rate of 100 credits = aud $1.

Hotel Bookings

earn credits on eligible hotel reservations booked through star journey.

Global Marketplace

earn credits on eligible star journey global marketplace purchases.

Travel Services

earn credits on eligible travel service and itinerary bookings.

credit earning rates reflect your membership tier:

each transaction's credits are valid for 24 months from the date they are earned. credits cannot be used to offset annual membership fees. credits remaining upon account cancellation are not immediately forfeited — they remain redeemable against global marketplace purchases for 90 days from the date of cancellation, after which they will expire. star journey reserves the right to modify credits programme terms with reasonable notice.

TRANSPARENCY NOTICE

Rates & Availability

all member-exclusive rates, upgrades, and benefits are subject to real-time availability and the specific policies of each supplier at time of booking. specific third-party fulfilment is subject to final confirmation by the provider.

Hotel Cancellations

in the event of a hotel-initiated cancellation, a full refund will be issued to the member.

Loyalty Eligibility

loyalty point and status eligibility is determined solely by each hotel group's own policies at time of booking. star journey processes bookings through official channels where applicable but cannot guarantee specific loyalty outcomes.

Service Scope

personal advisor and ground services are pre-arranged as part of your itinerary and charged separately. certain services — including private jet, yacht and villa access, airport assistance, and bespoke sourcing — are arranged on a best-efforts basis, subject to availability and feasibility, and may incur additional service fees. star journey does not guarantee fulfilment of any specific request. for full details, please refer to our terms & conditions.

Third Party Trademarks

all hotel group, airline, and loyalty programme names remain the property of their respective owners. star journey is an independent membership platform and is not affiliated with, endorsed by, or a formal partner of any named third-party brand.

Star Advisor Offline